Returns management, simplified.
Fully manage returns through customer portals, partner workspaces and a fully auditable and customisable workflow. Learn from data across the whole account.
Start tracking returns quickly
Run return workflows with tenant-specific settings, users, and statuses.
Clear operational visibility
Track submissions, inspections, approvals, and warehouse actions in one place.
Built for growth
Start with shared multi-tenant hosting and expand into dedicated tiers as needed.
How it works
Three simple steps to streamline your returns process.
Log returns
Customers or your team create returns, add items with serial numbers, attach documents, and submit for processing.
Track progress
Follow every return through inspection, approval, and warehouse stages with full visibility for all parties.
Resolve and close
Approve costs, complete repairs, ship items back, and close returns with a full audit trail.
Built for industries that handle returns
From manufacturing to retail, TrackQUAL adapts to your return and repair workflows.
Ready to simplify your returns?
Join the beta and be among the first to experience a better way to manage returns and repairs.